AUTOTERM Connect Privacy Policy
Privacy Policy for Autoterm Connect
Effective Date: [18.02.2025]
Autoterm Connect (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our mobile app (the "App") that generates SMS commands to start and operate Autoterm Air and Flow series diesel preheaters, and later will support Bluetooth and internet-based control.
By using the Autoterm Connect App, you agree to the collection and use of your data as outlined in this Privacy Policy.
- Information We Collect
When you use the Autoterm Connect App, we collect the following types of data:
Personal Data
- Registration Information: If you create an account or register for the App, we collect your personal details such as your name, email address, phone number, and any other details you provide.
- Usage Data: We collect information about your interactions with the App, including the features you use, the actions you take (such as sending SMS commands), and the device data (e.g., device type, operating system version, app version).
- SMS Data: The App sends SMS commands to the Autoterm heaters. We do not store the content of the SMS messages but may collect data such as the phone number to which the SMS was sent, timestamps, and the status of the SMS command (whether it was delivered or failed).
Device Data
- Device Information: Information about the mobile device you use to interact with the App, including device type, operating system, unique device identifiers (e.g., IMEI), Bluetooth status (when applicable), and other technical details.
- Location Data: If you have location services enabled, we may collect approximate location data to enhance your experience, such as locating the heater's proximity for setup.
Bluetooth and Internet Data
- When Bluetooth and internet features are activated, we will collect data necessary to establish a connection with your Autoterm heater (e.g., pairing information, network data). We will not collect or store sensitive data like passwords or private network information.
- How We Use Your Data
We use the data we collect for the following purposes:
- Operating the App: To allow the App to generate SMS commands to operate your Autoterm heater, including starting, stopping, or adjusting settings of the heater.
- Bluetooth and Internet Connectivity: To enable the future functionality of controlling your heater via Bluetooth and internet connections.
- Customer Support: To provide you with support and assistance regarding the App and heater operations.
- App Improvements: To analyze usage patterns and improve the App's performance and features.
- Communication: To send you updates, notifications, or promotional information (only if you have consented to receive such communications).
- Security and Compliance: To ensure the security and proper functioning of the App and comply with applicable laws.
- Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may, however, share your data in the following situations:
- Service Providers: We may share your data with third-party service providers that assist us in providing the App’s services, including SMS gateways, cloud storage, analytics, and other operational services. These service providers are bound by confidentiality agreements and only use your data for the purposes specified by us.
- Legal Compliance: We may disclose your personal data if required by law or in response to valid legal processes (e.g., court orders, subpoenas).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
- Data Security
We use industry-standard security measures to protect your personal data, including encryption, firewalls, and secure server protocols. However, please be aware that no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
- Data Retention
We retain your personal data for as long as necessary to provide the services, operate the App, and comply with legal requirements. If you wish to delete your personal data, you can contact us using the information below or use the App’s settings to delete your account.
- Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal data.
- Deletion: You can request the deletion of your personal data, subject to legal and contractual limitations.
- Opt-Out of Marketing: If you have opted to receive marketing communications, you can unsubscribe at any time by following the instructions in the communication or by contacting us directly.
To exercise these rights, please contact us through the details provided below.
- Location Data
If you have location services enabled, we may collect your approximate location to improve your experience with the App. You can disable location services at any time through your device settings.
- Third-Party Services
The App may contain links to third-party websites, services, or products that are not operated by us. We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make significant changes, we will notify you via the App or email. By continuing to use the App after such changes, you agree to the updated Privacy Policy.
- Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal data, please contact us at:
Autoterm Connect Team
Email: [Dev@autoterm.com]
Phone: [+371 23 276 445]
Website: [www.autoterm.com]
